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Search results for “guest service”
State-owned hospitality group Jin Jiang reports 32.3% drop in revenue, eyes to be a world-renowned name
04/03/2021
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12:19:33 AM
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In 2020, Jin Jiang had around 13% of its revenue from overseas markets, down from the 20% overseas share in 2019.
"We've only got 2% of the market", says Trip.com chairman at second listing
04/19/2021
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2:16:40 PM
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Chairman laid out a four-pillar strategy for the company's future growth.
Airline chief says “It’s not worth commenting on”
05/14/2021
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2:41:22 PM
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The United States with some 16.3 million seats are at 78% of their pre-Covid capacity levels.
Smart hotel solution provider Xiezhu receives USD 45.6 million in Series B financing
03/31/2021
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12:17:21 PM
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The proceeds will be used for product R&D, market expansion and customer service.
The 12 travel startups to watch out for in 2021
12/30/2020
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9:08:30 AM
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Travel startups will not only play a large role in helping us adjust to the new normal and restore confidence in travel, but also challenge the fundamental ways of how we’ve thought about travel.
The Property Management System (PMS) of the future is already here
03/04/2021
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6:40:04 PM
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Over the next 5 years the adoption of cloud PMS solutions will explode and this will be the highest growth component of the hotel tech stack.
Marriott refines development strategy in China, focusing on “brand+destination”
03/05/2021
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11:32:50 AM
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Marriott plans to open 60 or more hotels in China this year.
Addressing consumers across a new customer journey
03/29/2021
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2:20:26 PM
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After an unprecedented year that disrupted every category of business, brands are leaning in to reimagine the way they engage at every point in a consumer’s journey.
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